Highways Management Maintenance System & UKPMS
Received: 16 January 2025
Contract Details1. Which supplier currently provides your Highways Management System (HMS) or Equivelant UKPMS Accredited system?2. What is the scope of your current HMS contract?(e.g., asset management, road maintenance scheduling, traffic management, incident reporting, etc.)3. What is the value of the current HMS contract (per annum and total contract value)?4. What is the contract start date, end date, and renewal date?5. What is the duration of the current contract, including any extension options?6. What is the procurement framework used for the current contract?(e.g., G-Cloud, Crown Commercial Service, etc.)7. Are there any performance penalties or incentives within the contract? If yes, please provide details.________________________________________System Features and Usage8. What modules or features are included in your current HMS?(e.g., GIS integration, work order management, mobile workforce support, citizen reporting, etc.)9. What other systems does your HMS integrate with?(e.g., financial systems, geographic information systems, customer relationship management tools, etc.)10. What level of customisation has been implemented in the current HMS?11. How many users currently access the system, and what is their role (e.g., staff, contractors)?________________________________________Tendering and Procurement12. When is the next planned tender for the Highways Management System?13. What are the key evaluation criteria for selecting a supplier for the HMS?14. What were the top three reasons for selecting your current HMS supplier?15. What challenges or pain points have been identified in the current HMS procurement process?________________________________________Budget and Expenditure16. What is the annual budget allocated for Highways Management Systems, including licensing, support, and maintenance costs?17. Are there any additional costs associated with the current HMS contract (e.g., implementation, training, third-party integrations)?________________________________________Performance and Feedback18. How is the performance of the current HMS measured?(e.g., KPIs, SLAs, user satisfaction, etc.)19. Have there been any significant system failures or downtimes in the last 3 years? If yes, please provide details.20. What has been the overall satisfaction level of your staff and stakeholders with the current HMS?________________________________________Data and Reporting21. What types of reports are generated by the HMS (e.g., maintenance logs, incident reports)?22. Is the HMS compliant with relevant data protection regulations (e.g., UK GDPR)?23. Does the HMS support open data initiatives for public access to highways-related information?________________________________________Sustainability and Future Plans24. How does the HMS support sustainability goals (e.g., reducing carbon emissions, green infrastructure planning)?25. Are there any plans to adopt new technologies (e.g., AI, IoT) within the HMS?26. What challenges are anticipated in transitioning to a new HMS, if applicable?________________________________________Additional Context27. Are there any shared service agreements in place with other councils for HMS use?28. Does the council use in-house resources to manage the HMS, or is it fully outsourced?29. Is your council open to pilot programs for innovative highways management technologies?